Hear from Our Customers
Your flowers get hand-selected the day you order. Not yesterday’s leftovers sitting in a cooler.
We source from growers who know what fresh means, then our team puts together arrangements that hold up. You’re not gambling on whether they’ll arrive wilted or three hours late. Same-day delivery means we’re building your arrangement and getting it out the door while most shops are still checking email.
The result? Flowers that last more than two days. Recipients who actually text you photos. And you don’t have to wonder if your order got lost somewhere between the website and reality.
We operate in the heart of Manhattan, serving Upper East Side residents, offices, and anyone who needs flowers delivered to this neighborhood. We’re not a call center in another state forwarding your order to whoever’s available.
Our drivers know the difference between a doorman building on Park Avenue and a walk-up near Lexington. They know where to park, who to hand the flowers to, and how to navigate this area without turning a 20-minute delivery into an all-day ordeal. That’s the advantage of working with people who actually operate here.
We’ve built our business on being the florist Upper East Side customers call when they need it done right. Not the cheapest option online. The reliable one.
You place your order online or call us directly. We confirm what you need—occasion, color preferences, delivery timing. If you’re not sure what works best, we’ll tell you what’s fresh and what makes sense for your situation.
Our designers pull from inventory that arrived this week. They build your arrangement based on what you ordered, not whatever needs to get used up. If something’s not available, we call you before substituting. No surprises when it shows up.
Delivery happens through our own team. They hand it off personally, not leaving it with a random neighbor or on a doorstep. You get confirmation when it’s delivered. The whole process takes hours, not days.
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We carry roses, tulips, orchids, lilies, and seasonal flowers that change based on what’s actually in season. Not just the basics—exotic options when you want something different. Arrangements come in various sizes depending on whether you’re sending flowers to an apartment, office lobby, or special event.
Custom work is standard here, not an upcharge. You tell us the vibe, the colors, the occasion. We design accordingly. Weekly flower subscriptions work well for Upper East Side offices and residences that want fresh arrangements rotating through regularly.
Upper East Side customers tend to order for specific occasions—birthdays, anniversaries, apologies, celebrations. But plenty of orders are just “because it’s Tuesday and someone deserves flowers.” Both work. We also handle corporate accounts for buildings and businesses that need consistent service.
The flower district supplies most of what we use, which means access to premium blooms without the premium markup you’d pay at some of the boutique shops uptown. Quality doesn’t have to bankrupt you.
Most days we can handle same-day orders placed before early afternoon, but it depends on delivery volume and where exactly in Upper East Side you’re sending flowers. The earlier you order, the more flexibility we have with delivery timing.
If you’re cutting it close, call us instead of ordering online. We’ll tell you straight whether we can make it happen or if next-day makes more sense. We’d rather be honest about timing than promise something we can’t deliver and ruin your occasion.
Peak days like Valentine’s Day and Mother’s Day have earlier cutoffs because everyone waits until the last minute. Plan ahead for major holidays if you want specific delivery windows.
We call you. Every time. Before we substitute anything, you hear from us about what’s available and what we recommend instead.
You’re not getting a random arrangement that vaguely resembles what you ordered. We walk through options that match the style, color, and price point you selected. If nothing works for you, we cancel and refund. No hard feelings.
This is one of the main complaints we hear about other flower delivery services—people order one thing and receive something completely different without warning. We think that’s garbage customer service, so we don’t operate that way.
They should. Our photos show arrangements we actually make, not stock images from a corporate catalog.
Flowers are natural products, so there’s always slight variation in bloom size, exact shade, and how open the flowers are when they arrive. But the overall design, color scheme, and style match what you see online. If you order a dozen red roses in a vase, that’s what shows up—not eight roses with a bunch of filler.
We’ve seen the photos customers send us after delivery. They post them because the arrangements look good, not because they’re disappointed and want proof of what arrived. That’s the standard we aim for.
Yes. Our drivers deliver to Upper East Side buildings every day, including the ones with doormen who take their job very seriously.
We coordinate with building staff to make sure flowers get to the right person. If the recipient isn’t home, we work with the doorman or concierge to accept delivery. We don’t just leave flowers in a lobby and hope for the best.
Occasionally a building has unusual policies or the recipient isn’t reachable for authorization. When that happens, we contact you to figure out the next step. But 99% of the time, we navigate building logistics without issue because we’ve done this thousands of times across Manhattan.
We get new flower inventory multiple times per week from the flower district and trusted growers. What you receive was cut recently, not weeks ago.
Fresh flowers last longer. You should get at least five to seven days from most arrangements, often longer depending on the flower type and how well they’re cared for. Roses typically last a week or more. Lilies can go two weeks. If flowers are dying within 48 hours, something went wrong, and we want to know about it.
We also include care instructions with every delivery—how often to change water, whether to trim stems, optimal placement. Following those guidelines makes a significant difference in how long your flowers stay vibrant.
Delivery fees depend on the specific address and timing, but Upper East Side is part of our standard local delivery zone. You’ll see the delivery cost at checkout before finalizing your order.
Same-day delivery sometimes costs more than next-day, especially for tight timeframes. Rush deliveries for specific windows cost more than flexible timing. But we show you the price upfront—no surprise fees added after you’ve already ordered.
If delivery cost is a concern, we can work with you on timing or pickup options. Some customers prefer to pick up arrangements from us and deliver personally. That’s fine. We’re not trying to squeeze every dollar out of delivery fees.
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