Hear from Our Customers
You’re not ordering flowers because you have extra time. You’re ordering because someone’s birthday is today, the funeral is tomorrow, or you need to fix something before it gets worse.
When you order before 2 PM on a weekday, your flowers get delivered the same day. Not “we’ll try” or “usually” – same day, throughout Manhattan below 100th Street. That’s because we source fresh stems every morning from the NYC Flower District and design arrangements the day you order them, not three days before.
The difference shows up in how long the flowers last. Fresh sourcing means colors stay vibrant, petals hold their shape, and arrangements don’t wilt by day three. You’re not explaining to someone why half the bouquet is already dead. The flowers do what they’re supposed to do – look good and last long enough to actually matter.
We operate in Midtown Manhattan, which means our drivers know which buildings require appointments, which doormen prefer a heads-up call, and how to navigate lunch rush without your delivery sitting in a van for two hours.
Upper West Side deliveries aren’t outsourced to a third-party service that’s also delivering lunch orders. Our team handles your flowers from design to delivery, which is why we can actually control timing and quality instead of apologizing when something goes wrong.
When you call, you talk to someone local who knows the neighborhood, understands why same-day delivery isn’t negotiable for a funeral, and can coordinate directly with venues or funeral homes without playing phone tag through a call center.
You place an order online or by phone. If it’s before 2 PM on a weekday, it goes out same day. If it’s after, it goes out the next business day.
Our designers pull fresh stems from inventory that arrived that morning from the NYC Flower District. They build your arrangement based on what you ordered – not a generic substitute that barely resembles the photo. If something’s unavailable, we call you before making changes.
Once designed, our drivers handle delivery directly. They know Manhattan building protocols, coordinate with doormen or office receptions, and confirm delivery so you’re not left wondering if it actually arrived. If there’s an issue – wrong address, recipient not available, building access problem – you hear about it immediately, not three days later when you follow up asking why nobody said thank you.
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Same-day delivery covers birthdays, anniversaries, sympathy arrangements, congratulations, apologies, or no reason at all. You’re not limited to three pre-designed options. Custom requests get handled through actual conversation with a designer who listens first, then builds something that matches what you described.
Wedding flowers include full consultation, venue coordination, and day-of setup. We work directly with Upper West Side venues and know the load-in procedures, timing restrictions, and setup requirements that make the difference between flowers that enhance your event and flowers that create last-minute stress.
Corporate accounts get weekly or bi-weekly delivery to keep office spaces looking fresh without you having to remember to reorder. Funeral arrangements coordinate directly with Manhattan funeral homes regarding delivery times, setup instructions, and any specific family requests. We handle the logistics so you can focus on what actually matters during a difficult time.
Yes. Orders placed before 2 PM Monday through Friday get delivered the same day throughout Manhattan below 100th Street.
This works because we design arrangements the day you order them using flowers sourced fresh that morning. We’re not pulling pre-made arrangements from a cooler or coordinating with a third-party delivery service that’s juggling 50 other stops. Our drivers handle your delivery directly, which means we control the timing instead of hoping someone else follows through.
If there’s a building access issue or the recipient isn’t available, you hear about it immediately so we can adjust. We don’t leave you wondering if the flowers actually arrived or if they’re sitting in a lobby somewhere.
We call you before making substitutions. You don’t find out after delivery that we sent something completely different because it was easier for us.
If a specific flower isn’t available or isn’t in good condition that day, we’ll suggest alternatives in the same color family and price range. You decide if the substitution works or if you’d rather choose something else entirely. This happens more often during peak seasons like Valentine’s Day or Mother’s Day when demand is high, but even then, you’re not left guessing what actually got delivered.
The goal is that what arrives matches what you ordered – or you approved a change beforehand. No surprises, no disappointments, no having to explain to the recipient why the arrangement looks nothing like what you described.
Fresh-sourced flowers typically last 7-10 days with proper care. That’s significantly longer than arrangements that were designed days before delivery or sourced from suppliers prioritizing cost over quality.
Longevity depends on the type of flowers, how fresh they were when arranged, and how they’re cared for after delivery. Roses, lilies, and alstroemeria tend to last longer. Tulips and hydrangeas are beautiful but more delicate. We include care instructions with every delivery, but the basics are: clean water, trimmed stems, and keeping arrangements away from direct heat or sunlight.
If flowers wilt within the first few days, that’s not normal and we want to know about it. Fresh flowers shouldn’t die immediately. If they do, something went wrong and we’ll make it right.
Yes. Our drivers are familiar with Upper West Side residential buildings, office complexes, hotels, and event venues.
Many Manhattan buildings have specific delivery protocols – some require appointments, some only accept deliveries during certain hours, some need advance notice for large arrangements. We know these requirements because we’ve been delivering in this neighborhood long enough to understand what works and what causes delays.
For venue deliveries like weddings or corporate events, we coordinate directly with the location regarding load-in times, setup areas, and any restrictions. You’re not stuck playing middleman between us and the venue trying to figure out logistics. We handle that coordination so your flowers arrive when and where they’re supposed to without last-minute surprises.
No wire service fees, no hidden charges. The price you see includes the arrangement and standard delivery within our Manhattan delivery zone.
Wire services take a significant cut – sometimes 30-40% – which means less money goes toward actual flowers. When you order directly from a local flower shop, more of your budget goes into the arrangement itself. Better blooms, better design, better value.
Delivery fees are clearly stated at checkout based on location. If you’re outside our standard delivery area or need a specific delivery time outside normal hours, there may be an additional charge, but you’ll see that before you complete the order. No surprises when your credit card gets charged.
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