Hear from Our Customers
You’re not calling a flower shop because you have extra time. You need something delivered today, to a building with a full-time door team, and it needs to look right when it gets there.
We handle that. Our couriers know how to navigate luxury high-rises. They understand security protocols, concierge check-ins, and the difference between a service entrance and a resident entrance. Your arrangement doesn’t sit in a lobby. It gets to the recipient.
The flowers themselves come from growers in Ecuador, Thailand, and the Netherlands. Not because that sounds impressive, but because that’s where the best stems come from. Roses that last more than three days. Orchids that don’t wilt by the weekend. Arrangements built to hold up in climate-controlled apartments where the air is dry and the standards are high.
We operate out of Midtown Manhattan, blocks from Central Park South and the luxury corridor that runs along 57th Street. We’re not new to this area. We know which buildings require advance notice, which concierge teams prefer a call ahead, and which lobbies won’t accept deliveries after 6 p.m.
That knowledge matters when you’re sending flowers to someone in a building where half the units are vacant and the other half are occupied by people who value discretion. You don’t want a florist who shows up unprepared or leaves your arrangement with the wrong person.
We’ve built relationships with door staff across Billionaire’s Row. Our team delivers here daily. When you place an order, you’re working with a flower shop that understands the neighborhood, not a national service trying to figure it out on the fly.
You place an order online or by phone. If it’s before 11 a.m. on a weekday or 10 a.m. on Saturday, we deliver same-day. If you need something custom, you talk to a florist who’s actually in the shop, not a call center.
We design your arrangement using flowers we sourced that week. You’re not getting something that’s been sitting in a cooler for ten days. Before we send it out, we take a photo. You see exactly what’s being delivered. No surprises, no substitutions you didn’t approve.
Our courier loads the arrangement into a vehicle equipped to handle fragile vases in extreme weather. They know the route, the building, and the protocol. When they arrive, they check in with the concierge or door team, confirm the recipient’s availability, and hand-deliver to the unit or leave it with building staff per your instructions. You get a confirmation when it’s complete.
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Every arrangement includes premium stems sourced internationally. That means longer vase life, fuller blooms, and flowers that don’t droop within 48 hours. We’re not buying bulk from a regional distributor. We’re selecting specific varieties from growers who specialize in luxury markets.
You also get design work from florists who’ve handled corporate events, celebrity requests, and last-minute VIP orders. These aren’t arrangements thrown together by someone following a template. They’re composed by people who understand proportion, color theory, and how to make something look expensive without overdoing it.
For Billionaire’s Row specifically, we offer petite and signature collections designed for apartments where space is limited but taste isn’t. A coffee table arrangement that doesn’t overwhelm a 1,200-square-foot pied-à-terre. A console piece that works in a marble entryway. Seasonal designs that reflect the sophistication of the neighborhood without looking like they came from a hotel lobby.
If you’re sending flowers to someone in one of these buildings, you’re also getting our delivery expertise. Nearly half the units on Billionaire’s Row sit empty. That means building staff are careful about who they let in and where deliveries go. We’ve navigated that for years. Your flowers don’t get turned away because our courier didn’t know the process.
Yes, as long as you order before 11 a.m. on weekdays or 10 a.m. on Saturdays. High-security buildings require more coordination, but that’s built into our process.
Our couriers carry ID and know to check in with concierge or door staff before attempting delivery. Most buildings along 57th Street and Central Park South have full-time door teams and controlled access. We’ve delivered to these addresses repeatedly, so we know what’s required. Some buildings ask us to call ahead. Others want the recipient’s unit number confirmed before they’ll accept the delivery. We handle that.
If the recipient isn’t home and the building won’t accept the delivery on their behalf, we contact you immediately to discuss options. We don’t leave flowers in a lobby and hope for the best. You’ll know where your arrangement is at every step.
National services use local florists to fulfill orders, which means quality varies wildly depending on who’s available that day. You’re also usually getting flowers from a regional distributor, not sourced specifically for luxury clients.
We source directly from growers in Ecuador, Thailand, and the Netherlands. That’s where the best roses, orchids, and tulips come from. The difference in vase life alone is significant. A rose from a bulk distributor might last three to four days. Ours last seven to ten.
Design is the other factor. National services follow templates. You get the same arrangement everyone else gets, just with a different bow. Our florists design each piece individually. If you’re sending flowers to someone in a $20 million apartment, the arrangement should reflect that. We make sure it does.
Yes. A lot of residents on Billionaire’s Row keep a pied-à-terre here and want fresh flowers waiting when they arrive, or they want their primary residence refreshed weekly without having to think about it.
You choose the frequency, the style, and the budget. We handle the rest. Every delivery is designed fresh that week using whatever’s in season and looking best. You’re not getting the same arrangement every time. Our florists rotate through different styles, colors, and varieties to keep things interesting.
We also coordinate with building staff if you’re not in residence. If you’re flying in on a Friday and want flowers in the apartment Thursday night, we arrange that with your concierge or property manager. Same goes for monthly deliveries when the unit is mostly vacant. We make sure someone’s there to receive them and place them where you want them.
Yes. Before we send anything out, we photograph the finished arrangement and send it to you. That’s standard for every order, not just custom requests.
You see exactly what the recipient is getting. If something looks off or you want a change, you tell us before the courier leaves. That level of transparency matters when you’re spending $200 or more on flowers. You shouldn’t have to guess what showed up.
This also helps if you’re sending flowers for a specific occasion and the presentation needs to match a certain tone. Corporate congratulations looks different from a romantic gesture. A sympathy arrangement has different design requirements than a birthday surprise. Seeing the arrangement beforehand means you can confirm it’s appropriate before it’s delivered.
We contact you immediately and work out an alternative. Some buildings on Billionaire’s Row have strict policies about deliveries, especially if the unit is vacant or the owner uses a shell corporation for privacy.
If the concierge won’t accept the flowers and the recipient isn’t available, we don’t just leave. We reach out to you, explain the situation, and offer options. We can attempt redelivery at a specific time when the recipient will be home. We can coordinate with a property manager if one is listed. Or we can hold the arrangement at our shop until you arrange pickup or provide new delivery instructions.
This doesn’t happen often because we’ve delivered to most of these buildings before and know their policies. But when it does, we handle it directly with you rather than leaving your flowers in limbo. You’re not calling a 1-800 number trying to track down what happened. You’re talking to the shop that designed and delivered the arrangement.
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